Two Weeks, Zero Downtime: Moving BoConcept Shanghai to the Cloud

Excerpt

BoConcept’s Global IT Head had one problem left: Shanghai. While every other office ran on their unified cloud system, Shanghai was still on failing local servers. We migrated them in two weeks—without disrupting a single day of business.

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Quick Stats

Client	BoConcept
Location	Shanghai, China
Timeline	2 weeks (on-site) — 3 months total project duration
Services Provided	IT Infrastructure Migration, Network Rebuild, Azure AD & Intune Integration, Citrix & VPN Deployment, Compliance Management, Ongoing Smart Hands Support
Outcome	Unified cloud environment across all global offices with zero downtime

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Challenge

BoConcept’s Global Head of IT had spent two years unifying the company’s systems worldwide. Tokyo, Copenhagen, New York—all running on the same Azure and Intune setup.
Except Shanghai.

The office was still on aging local servers that crashed multiple times a week. The network needed manual restarts just to stay online. And nothing connected to headquarters’ global environment.

He needed Shanghai aligned with the rest of the company. But migrating infrastructure in China—while staying compliant with local data regulations—meant most IT vendors wouldn’t touch it.
We did.

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Solution

We became BoConcept’s boots-on-the-ground IT team in Shanghai, coordinating directly with their Global IT Head and regional staff.
Over two weeks on-site, we:

• Decommissioned the failing local servers
• Rebuilt the network for secure access
• Connected all devices to BoConcept’s global Azure AD and Intune platform
• Deployed VPN and Citrix for seamless remote work
• Ensured full compliance with Chinese regulations at every step

No downtime. No data loss. No disruption to the retail floor or back office.

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Results

Shanghai became the final piece of BoConcept’s global IT puzzle. In 14 days, they went from the weakest link to fully standardized—same security, same management, same support as every other office worldwide.

The Global IT Head got what he’d been working toward for two years: one unified system across every location. And we’re still their local support team when hardware needs attention or issues come up.

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See How We Handle Complex Migrations →